Training
Contact Sales

Toll Free
1-800-347-6439
(U.S. & Canada)

General Phone
+1-801-943-7277
(Worldwide)

Contact Support

Toll Free
1-800-347-4942
(U.S. & Canada)

Request Training

Once this form has been submitted, a COMPanion Trainer/Librarian will contact you to schedule training dates. Please submit your request early as the schedule for the Trainer/Librarians fills up quickly!

Contact Name:

Institution
:

Phone:
ext.:
Alternative Phone: (summer vacation, etc.)
ext.:
E-mail:
(email is necessary)

Purchase Order Number:
(if you do not already have a PO number, please note that one will be required within two weeks of the training start date)


Product: Platform:


Type:


Preferred Date Range:

Select Desired Training Topics:

Basic
Estimated Time

Covers the basics of circulation, items, patrons, security, and searching.

7 hours, or 1 full day

Limited Basic

Covers the basics of circulation.

3.5 hours, or 1/2 day

Specialized Advanced

Safe Seven (required)

30 minutes

Getting Started: Strategies for barcodes, backups, hardware, preferences, & security

1 hour

Advanced Bookings

Variable

Advanced Items & Patrons

30 minutes

Alex Technology & Big6

Variable

Alexandria Advanced Tour

Variable

Bulletin Board & Links

1 hour

Cataloguing Made Easy

Variable

Explore Panes

2 hours

Importing & Exporting Data & Text Files

1 hour

Data Manipulations with Spreadsheets (must also purchase Importing & Exporting Data & Text Files)

2 hours

Navigational Tricks: Hotkeys, tabs, & menus

30 minutes

Advanced Policies & Statistics

1 hour

Palm & Inventory

3 hours

Preferences

3 hours

Questions & Answers

Variable

Reports

Variable (min. 1 hour)

SmartMARC

Variable (min. 2 hours)

Vendors, Orders, & Budgets

1 hour

Vendors, Subscriptions, & Routes

1 hour

Utilities

Variable (min. 1 hour)

WAN Searching & Address Books

1 hour, 30 minutes

Web Searching & Preferences

1 hour

Other

Variable


Comments:

School Products
Alexandria - library automation
Textbook Tracker - textbook management
eLunchroom - cafeteria software
Big6 TurboTools - information literacy software
KeepnTrack - Visitor/Volunteer tracking software for schools
Customer Quotes
"I've been pleased with Alexandria ever since we bought the program. Tech support has been great and I like the fact that I can call at all hours, even when working late and get a human to help me."
—Vicki Reed
San Diego County Office of Education
"Finally, it's always comforting to know that if I have a question or problem, there is intelligent life waiting in the Tech Support department."
-Ellen Taylor
Library Media Specialist
Rossview High School
Clarksville, TN
Phone: 1-800-347-6439 (U.S. & Canada) | General Phone: +1-801-943-7277 (Worldwide)
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